INTERNAL COMMUNICATION
1. LEARN BY YOURSELF & CHALLENGE YOUR WAY OF DOING
WHY
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Healthy communication is essential within work teams, since it enables individuals to manage information in a transparent way.
WHAT
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Objective is to make sure information display is optimized and managed in order to be an effective communication tool. The display of information never replaces the need for face to face communication. It is a support to verbal communication. Display of information is part of a global communication plan that organizes management of communication and reduces information display to the very minimum needed.
BENEFITS
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Good relationships
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Clarity & transparency of information
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Help to support team activities
HOW
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Standardized display will help the coherence of the communication. But to adhere to visual communication, staff should appropriate the space surrounding it. Appropriation is only possible if staff are consulted on all decisions concerning the development of the workplace. A display will be more easily accepted if known, commented and agreed.
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Plant displays are located in area where everybody can see them easily everyday.
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Team display is operational display, designed to support team activity. As close as possible to the users.
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It is located in the team area and limited to the elements on which the team is actually working.
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All information on the boards are up-to-date and relevant to the concerned people.
2. COPY & IMPROVE ASSOCIATED BEST PRACTICES
Practice from: CMW factory
Contact: Peter Geng
What: Visual boards zone
Gains: Visibility, coherency
Assessment level:
3. GO FURTHER WITH OUR COACHING OFFER
Please contact: CMW Factory
4. VALIDATE YOUR SKILLS
Competency = To promote the visual management to turn abnormalities visible [CIPV]
5. EVALUATE YOUR ORGANIZATION
Assessment = OPEX
Chapter = P1
6. SHARE WITH US YOUR PRACTICE
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